1. Introduction
The domain name raisinglobal.com (the “Website”) is operated by Raisin Global, a company incorporated under the laws of India. Our registered office is located at Parvati House, 6th-floor F-Tower, Shree Kuberji Textile Park, B/H Belgium Square, Near Delhi Gate, Surat - 395003, India (“Company” or “Raisin Global”).
We take the privacy of our customers very seriously and are committed to the highest standards of data protection. This Privacy Policy aims to inform you about the information we collect, how we use it, and the measures we take to protect your data.
2. Information We Collect
Personal Data: When you create an account, make a purchase, or contact us, we may collect the following personal details:
First and last name
Email address
Contact number
Shipping or billing address
Pin code
Log Data: When you visit our Website, we automatically collect certain information including:
Device type
IP address
Browser type
Pages accessed
Links clicked
Number of visits
Items viewed, added to the cart, or wishlist
Cookies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to accept or refuse cookies. Please note that refusing cookies may affect your ability to use some parts of our Website.
3. How We Use Your Personal Data
To Improve Our Services: We use your data to enhance our products, services, and advertisements. This includes data analysis, research, and audits.
To Contact You: With your consent, we may send marketing communications related to Raisin Global products and services, updates about your account, or information about our policies. You can opt out of marketing communications at any time.
For Safety and Security: We use data to verify accounts, prevent fraud, and ensure compliance with our terms and policies.
4. Disclosure of User Data
We may share your data with third-party service providers for various purposes including:
Facilitating services
Performing website-related tasks
Analyzing Website usage
Marketing and customer support
These third parties are bound by confidentiality agreements and may only use your data for the tasks assigned to them.
5. Security
We employ commercially reasonable procedures to protect your data. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Links to Other Sites
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our Website will constitute your acceptance of the updated policy.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at support@raisinglobal.com.
If you do not agree with this Privacy Policy, please refrain from using our Website.
10. Important Notices
No Unsolicited Calls: Raisin Global does not make unsolicited calls or ask for sensitive information such as UPI details, passwords, or card information through phone, SMS, or email. Please do not share such information with anyone claiming to be associated with us.
Fraudulent Activity: Be cautious of unauthorized websites and individuals falsely using our brand name. Our official website is raisinglobal.com. Report any suspicious activities to raisinglobal.com.
Suspicious Calls: If you receive fraudulent calls pretending to be from our brand, please report them to support@raisinglobal.com.
We appreciate your trust and are dedicated to safeguarding your privacy and ensuring the security of your personal information.